Set Up Send Email Through Salesforce

For Companies That Own a Domain (mycompany.com)

• Turn off “Enable compliance with standard email security mechanisms.”
• Turn off “Enable Sender ID compliance.”
• Add Salesforce’s SPF record to client’s domain DNS to indicate that Salesforce is an approved sender.
• Set Up Secure DKIM Keys for better deliverability.

For Companies That Don’t Own a Domain

If your company doesn’t own its email address domain, and the domain name ends in @gmail.com, @aol.com or @yahoo.com, register for a domain that your company controls. Use this new domain for all of your emails sent from Salesforce, because of the Domain-based Message Authentication, Reporting & Conformance (DMARC) policy at Gmail, AOL™, and Yahoo™. Learn More

• Turn on “Enable compliance with standard email security mechanisms.”
• Turn off “Enable Sender ID compliance.”

  We recommend enabling Sender ID compliance only if you have recipients using the Sender ID email authentication protocol, which isn’t widely used.