Set Up Surveys and Permissions for Feedback Request Exercises
To let Enablement admins add assessment surveys to Feedback Request exercises in their
Enablement programs, Salesforce admins must enable surveys and assign the appropriate
permissions.
Required Editions
Available in: Lightning Experience
Enablement is available in Developer Edition with a limited number of
add-ons. It is also available with Sales, Service, or the Salesforce Platform in:
Enterprise, Performance, Unlimited, and Einstein 1 Sales
Edition Editions for an additional cost
Enablement Lite is available with Sales in: Enterprise,
Performance, and Unlimited Editions
User Permissions Needed
To enable surveys:
System Administrator profile
If you’re trying Enablement Lite, surveys aren’t included like
they are with the full Enablement license. The default assessment survey, Discovery Call
Assessment, isn’t provided. The Enablement Lite default permission sets still provide read
access to surveys and create, read, edit, and delete access to related survey objects. You can
give access to create surveys outside of these default permission sets. When you upgrade to full
Enablement, the Enablement Resources Manager permission set group becomes available and includes
access to create surveys by default.
Important Feedback Request exercises aren’t
supported in Partner Enablement programs in Experience Cloud sites.
Enable surveys.
From Setup, in the Quick Find box, enter Enablement, and then
select Enablement Settings.
Scroll to the Enable Surveys section, and click Go to Survey
Settings.
Turn on surveys.
After you enable surveys, the Survey Settings page includes an option, Survey
Owners Can Manage Responses. This option doesn’t apply to Feedback Request exercises in
Enablement programs. When this setting is on, Enablement admins can export assessment survey
information for other users who don’t have any Enablement permissions, such as managers or
team leaders.
Verify that you have the latest available reports and dashboard widgets so Enablement
admins can track Feedback Request exercises. See Refresh the Enablement Reports and Dashboard.
Assign the Enablement Resources Manager permission set group to users who manage assessment
surveys.
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