Installing Enablement Programs from Managed Packages

Installed Components

After you install the package, these packaged records become available, but you have only limited permission to modify these files.

If a packaged program includes custom exercise types, the package also installs custom fields on the standard Learning Item object, custom objects, Apex classes, and Lightning web components. The package also installs Learning Item Type and Enablement Program Task Subcategory records, but these records are managed and only the package owner can modify them.

If a packaged program contains a Feedback Request exercise that uses peer and manager feedback, make sure to include the assessment survey in the package.

Important Packaged programs don’t support Feedback Request exercises that use Einstein Coach.

Receiving Updates to Programs Installed from a Package

If a package owner wants to release a new version of the package, they can upgrade program dependencies including measures, Digital Experiences content, and custom exercise components. But, you can’t receive updates for the program itself. Instead, package owners must clone a program that they previously packaged and create a version of the package that includes the cloned program.

When you install the new version of the package, both the previous and the new packaged program are available. Start using the new program included in the new package version, and discontinue the program that you had previously installed.

If the package owner deletes a program in a new version of the package, the program remains available after you install the new package version.

If the package owner deletes a measure or Digital Experiences content in a new version of the package, those records are removed after you install the new package version.

If the package owner deletes a custom exercise in a new version of the package, the custom exercise’s components remain available after you install the new package version. The components are no longer managed and you can edit or delete them.

Uninstalling Packaged Programs

To uninstall a managed package that installed a program, first deactivate the dependencies and delete the program. See Uninstall Packaged Enablement Programs and Dependencies.

Uninstalling the managed package removes all the program’s dependencies that were included in the package, including measures and content. If a packaged measure references a custom object or field, uninstalling the package also uninstalls the custom object or field.

Warning Take care when creating other measures outside of a package that reference a custom object or field installed from a package. Uninstalling the package also uninstalls the custom object or field and breaks the unpackaged measures.