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            Create Enhanced Letterheads in Lightning Experience

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            Create Enhanced Letterheads in Lightning Experience

            Create an enhanced letterhead that you can associate with a Lightning email template. Letterheads do not show in emails in Outlook desktop. Only the template content shows.

            Required Editions

            Available in: Lightning Experience
            Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To create enhanced letterheads Modify All Data
            To update enhanced letterheads Modify All Data
            Note
            Note Enhanced letterheads aren’t supported in Email Template Builder.
            1. From the App Launcher open Enhanced Letterheads.
              The only default list view is Recently Viewed. To add more list views, such as All Letterheads, create one.
            2. Click New.
            3. Name the enhanced letterhead.
            4. Add content to the header, footer, or both.
              Click the Merge icon and use the merge picker to insert merge fields.
              Note
              Note Only global merge fields are available. Users with a Communities license can also use Sender’s Brand merge fields.
              To add HTML code, click the Source.
              To add graphics, click the Images.
              Note
              Note You can’t copy and paste images.
            5. Click Save.

            To use the enhanced letterhead, associate it with a Lightning email template that uses the Handlebars Merge Language.

            Enhanced letterheads are public by default. Any standard user who has access to Lightning email templates can add an enhanced letterhead to their template from the template record home.

            A Lightning email template with an associated enhanced letterhead can be shared with a portal user. When the portal user inserts the template into an email, the user can see, but not edit, the enhanced letterhead content.

            Note
            Note You can edit the header and footer in the Cases email composer.
             
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