You can set up sales reps to delete events—from both their calendar and
Salesforce—in one action.
Required Editions
Available to sync records from: Salesforce Classic, Lightning Experience, and the
Salesforce mobile app
Available to set up from: Salesforce Classic and Lightning Experience
Available in: Professional, Enterprise, Performance,
Unlimited, and Developer Editions with Sales Cloud, Service Cloud, and
Lightning Platform
If admins select the option Delete synced
events on your sync configuration, when you delete a syncing event, its counterpart is
removed from the other application. Moving an event from your primary calendar to a
secondary calendar also removes the event’s counterpart from the other application.
Deleting synced events works according to your sync direction.
Example If you sync events from Microsoft to Salesforce only, when you delete an event from
your Microsoft calendar, the event’s counterpart is removed from Salesforce. However, because
of your sync direction, the opposite isn’t true: If you delete the event from Salesforce, the
event’s counterpart remains in your Microsoft calendar.
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