Can I map custom fields I’m syncing with Salesforce for Outlook (Retiring)?

Yes. You can map a Salesforce field to a custom Outlook field, or an Outlook field to a custom Salesforce field using Salesforce for Outlook.

Important Full product retirement for Salesforce for Outlook is scheduled for December 2027. See Salesforce for Outlook Retirement. To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See Move from Salesforce for Outlook (Retiring) to the Next-Generation Products.

These field types are available to map.

• Outlook text fields
• Salesforce text fields
• Some Salesforce picklist fields

To map to custom fields, open an Outlook configuration. Under Field Mapping, select Custom Field... from the end of the corresponding Outlook Field picklist. Enter the field's name and click OK.