Turn On Salesforce Forecasting and Define Forecast Settings
Starting in Winter ‘24, forecasting is automatically enabled with default pipeline
forecasting settings are configured for you. In orgs created before Winter ‘24, you can manually
enable forecasting and take advantage of the same default settings for your opportunity based
forecasts. To update the configuration to meet your business processes, visit the Forecasts
Settings page in Salesforce Setup.
Required Editions
Forecasts Settings available in: Lightning Experience
Forecasts Hierarchy available in: both Salesforce Classic and Lightning Experience
Available in: Professional, Performance, and Developer
Editions and in Enterprise and Unlimited Editions with Sales
User Permissions
Needed
To view the Forecasts Settings page:
View Setup and Configuration
AND
View All Forecasts OR Allow
Forecasting OR delegated forecast manager
To edit the Forecasts Settings page:
Customize Application
To customize the opportunity list in a forecast type:
Customize Application
AND
Manage Public List Views
To enable forecasts users:
Manage Internal Users
AND
Customize Application
Before you start, make sure that you’re working in Lightning Experience.
From Setup, in the Quick Find box, enter
Forecasts Settings, and then select Forecasts
Settings.
If needed, enable forecasts.
These default for pipeline forecasts are set for you.
You can adjust these settings to meet your business requirements.
Pipeline Forecast Type
A pipeline forecast type with the following parameters is created for you.
Object: Opportunity
Measure: Amount
Date: Close date
Hierarchy:
User
Role Filters: None
Custom Columns: Gap to Quota, Pipeline
Coverage
You can modify the opportunity list, select the columns to show in
the forecast summary, apply filters, and modify the custom columns for that type.
Or, create your own types to meet your business needs.
If your org existed
before Winter ’24, make sure that the default type is activated as part of your
settings review.
Adjustments
Manager Adjustments
Forecast Rollups
Cumulative Category Rollups
Currency
Org Currency
Date Range
Forecast Period: Monthly
Starting On: Current Month
Extending for: 1
month
Show Quotas
Selected
The forecasts page includes a quota column, attainment percentages,
and progress bars. Be sure to enter your quota data in the Forecasts Quota page in
setup.
To get the most out of forecasts in Salesforce, set up forecast quotas, and review the
other customizable options to fit your business. We also recommend turning on historical trending for the
ForecastingItem, and setting the retention period to 13 months. Historical data gives sales
leaders the data required to populate forecast charts and reports, and to show highlights
about changes in forecast values in the last 7 days.
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