Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Sales Basics
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Get Forecast Guidance from Agentforce

          Get Forecast Guidance from Agentforce

          Set up the Get Forecast Guidance standard agent action so that sales managers can quickly receive insights on their team’s performance, calculate a sales rep’s gap-to-quota for Commit and Most Likely, and analyze opportunities for any risks.

          Required Editions

          Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Sales add-on
          • Set Up Forecast Guidance Agent Action
            Use generative AI to give sales managers clear insight into how their sales reps are performing. When users ask an agent how a specific sales rep is doing, the Get Forecast Guidance action calculates how that rep is tracking to meet their quota and identifies any risky deals.
          • Defining the Forecast Guidance You Receive from an Agent
            The Get Forecast Guidance agent action that sales managers can use to quickly view their sales rep’s forecasts is powered by a flow. Users with access can modify the flow in Flow Builder to control and better define the forecast insights they receive from the action. Define the formulas used, the number of opportunities shown, and the criteria for what makes an opportunity risky, in a way that brings the most value to sellers and managers.
           
          Loading
          Salesforce Help | Article