Prioritize Sales Outreach Based on Prospect Engagement
Find out immediately when cadence targets engage with emails.
Engagement alerts for email opens, replies, bounces, and link clicks appear in the My Feed tab of
the Work Queue. Alerts about record assignments are also included for Sales Engagement
users.Engagement data also appears on target records and email messages.
Required Editions
Available in: Lightning Experience
Available with Sales Engagement, which is included with Sales in
Performance, Einstein 1, and Unlimited Editions, and
available for an extra cost in Professional and Enterprise Editions.
Sales Engagement is also available for an extra cost in Service and Lightning
Platform.
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