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Sales Productivity
Prioritize Sales Outreach Based on Prospect Engagement

Prioritize Sales Outreach Based on Prospect Engagement

Find out immediately when cadence targets engage with emails. Engagement alerts for email opens, replies, bounces, and link clicks appear in the My Feed tab of the Work Queue. Alerts about record assignments are also included for Sales Engagement users.Engagement data also appears on target records and email messages.

Required Editions

Available in: Lightning Experience
Available with Sales Engagement, which is included with Sales in Performance, Einstein 1, and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.
 
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