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            Sales Engagement and Inbox Features

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            Sales Engagement and Inbox Features

            Inbox features are included, but some Einstein Activity Capture features aren’t available in Professional and Enterprise Editions. Users with Professional and Enterprise Editions have access to Einstein Activity Capture Standard.

            Required Editions

            Available in: Lightning Experience
            Available with Sales Engagement, which is included with Sales in Performance, Einstein 1, and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.
            Feature Professional and Enterprise Editions Performance and Unlimited Editions
            Quick cadences Green check mark to indicate the feature is available. Green check mark to indicate the feature is available.
            Automatic email (from a cadence) Green check mark to indicate the feature is available. Green check mark to indicate the feature is available.
            Email tracking when an email and its attachment have opened Green check mark to indicate the feature is available. Green check mark to indicate the feature is available.
            Add an individual meeting link to an email Green check mark to indicate the feature is available. Green check mark to indicate the feature is available.
            Insert your meeting availability into an email Green check mark to indicate the feature is available. Green check mark to indicate the feature is available.
            Suggest 3 future meeting times in an email Green check mark to indicate the feature is available. Green check mark to indicate the feature is available.
            Schedule when to automatically send an email Green check mark to indicate the feature is available. Green check mark to indicate the feature is available.
            Text shortcuts Green check mark to indicate the feature is available. Green check mark to indicate the feature is available.
            Standard multi-step cadences Red x to indicate the feature is unavailable Green check mark to indicate the feature is available.
            Automated actions Red x to indicate the feature is unavailable Green check mark to indicate the feature is available.
            Einstein Conversation Insights Red x to indicate the feature is unavailable Green check mark to indicate the feature is available.
             
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