Track in-app guidance usage and adoption with analytics tools. Reach more users by
editing, cloning, localizing, and packaging prompts and walkthroughs.
Required Editions
Available in: Lightning Experience
Available with a limted number of active walkthroughs in: Essentials,
Group, Professional, Enterprise, Performance,
Unlimited, and Developer Editions
Available with Enablement, which is available in Developer Edition with
a limited number of add-ons and with Sales Cloud, Service Cloud, or Salesforce
Platform in: Enterprise, Performance, Unlimited and Einstein
1 Sales EditionEditions for an additional cost
In-app guidance in Experience Cloud sites with Partner Enablement requires an
Enablement add-on license and supported PRM add-on
license.
Analytics for In-App Guidance Track views and completion data for prompts and walkthroughs so you can iterate and improve upon your onboarding and discovery strategy. Some quick analytics are available on the In-App Guidance page in Setup, or you can create a custom report type for more in-depth analysis. Some prebuilt, customizable reports and dashboards are available to download from AppExchange.
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