Access your snapshots to troubleshoot inbound email issues.
Required Editions
Available in: Lightning Experience and Salesforce Classic
Available in: All Editions except for Database.com
User Permissions Needed
To request, view, download, and delete email snapshots:
Modify All Data
To enable inbound email snapshots, contact Salesforce.
To access inbound email, from Setup, enter Email
Snapshots in the Quick Find box, then select
Email Snapshots.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
