Salesforce Inbox

Inbox features increases sales reps’ productivity on every email message, whether they’re on the go or at their desk.

Available in: Lightning Experience

Certain features are available with Sales and included in Starter, Professional, Enterprise, Performance, and Unlimited Editions

All features are available with Inbox, Sales Engagement, or Sales Cloud Einstein.

An Inbox license unlocks Inbox features in the Outlook integration, Gmail integration, and Lightning Experience.

Set Up Inbox
To set up Salesforce Inbox enable the application for desktop, select who can use Inbox, and configure Inbox features.
Use Inbox Features
Increase productivity and work smarter and faster with Salesforce Inbox. See relevant Salesforce records along side your email and events, and relate email messages to Salesforce, keeping your teammates up-to-date with your communications. Access productivity features where ever you send email.
Legacy Salesforce Inbox
Legacy versions of the Salesforce Inbox Outlook add-in and Chrome extension are retired. Inbox features are now available in the Salesforce add-in available in Microsoft AppSource Store and the Chrome Web Store. An Inbox license unlocks the Inbox features that you use today.

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