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          Enable and Configure Inbox Features

          Enable and Configure Inbox Features

          Use the Salesforce Inbox page in Salesforce Setup as your guide to set up features such as email tracking.

          • Give Inbox Users Access to the Activities Dashboard
            The Activities dashboard provides a summary of sales activities, including the ones added with Einstein Activity Capture. When you use Einstein Activity Capture along with Inbox, access to the Activities dashboard is available through the Einstein Analytics for Sales Cloud permission set. You can assign the permission set to up to five users. All other Inbox users have read-only access to the Activities dashboard.
          • Disable Email Tracking for Inbox Users
            If your company prefers to not track when and where customers open email messages from Inbox, you can prevent all users from receiving tracking information.
           
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