View Personal Twitter Feed in the Social Intelligence Module

When you register a Twitter account in the Social Intelligence Module (SIM), you can also view your personal Twitter feed from the Application Tab page or the Salesforce Home Tab.

Important

Salesforce is retiring the Social Studio family of products on November 18, 2024. Customers won’t have access to Social Studio after the retirement date. Customers may continue to use Social Studio for the duration of their current contract or until November 18, 2024, whichever comes first. To learn more, see Social Studio Retirement.

Before you can view your personal Twitter feed, connect a Twitter account in SIM.

1. To view your Twitter feed on the Application Tab page, click Personal Twitter in the Feeds section.
   Your feed populates with tweets so you can like or reply to them.
2. To view your Twitter feed on the Salesforce Home Tab, add the social feed component to your page.
   1. Navigate to the Salesforce home page.
   2. Click , and then click Edit Page.
   3. In the Lightning App Builder, search for your personal social feed.
   4. Drag the personal social feed to where you want it on your page.
   5. Save your changes, and then click Back.
   You don't have to configure your Salesforce Home tab again even if you use a different Twitter account. And even if you use a different Twitter account, your Salesforce Home Tab is already configured to show that account's feed.

   

   Note You can see up to five posts in your feed. To see more posts, click View More, and your Twitter feed appears in the Application Tab page.