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Sales Basics
Order Products

Order Products

An order product is a product or service that’s provided to a customer according to an associated order.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Orders are available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions
Reduction orders are available in: Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To create or update order products on an order: Edit on orders
To delete order products: Edit on orders

All order products in an order are associated with a price book. The Order Products related list on an order indicates in parentheses which price book the order is associated with. For example, if the Government price book is associated with your order products, the related list is titled Order Products (Government).

A reduction order product is a product or service to be returned, reduced, deprovisioned, or disabled according to an associated reduction order. Each reduction order product is directly associated with an order product.

 
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