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          Change Your Salesforce for Outlook (Retiring) Sync Folders

          Change Your Salesforce for Outlook (Retiring) Sync Folders

          If you want to sync contacts, events, and tasks between Microsoft® Outlook® and Salesforce, you can set up Salesforce for Outlook to sync items in the Outlook folders of your choice.

          Required Editions

          Available in: Salesforce Classic
          Available in: Lightning Experience, if Salesforce Classic is available in your org.
          Available with the purchase of Sales Cloud or Government Cloud in: Personal, Contact Manager, Professional, Enterprise, Performance, Unlimited, and Developer Editions
          User Permissions Needed
          To change sync folders:

          Assigned to an active configuration

          AND

          Your Outlook profile set as the default in your Outlook Mail Settings

          Important
          Important Full product retirement for Salesforce for Outlook is scheduled for December 2027. See Salesforce for Outlook Retirement. To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See Move from Salesforce for Outlook (Retiring) to the Next-Generation Products.
          1. Right-click the system tray icon Salesforce CRM for Outlook system tray icon on your desktop and select Settings...
          2. Click Change Folder and select or create a folder that’s within your default folders or the main Mailbox folder.
          3. Click Save.
           
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