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Sales Productivity
Define Datasets for Salesforce for Outlook (Retiring)

Define Datasets for Salesforce for Outlook (Retiring)

Datasets consist of filters that limit what records sync. Each configuration must have a dataset in order for users to sync with Outlook.

Required Editions

Available in: Salesforce Classic
Available in: Lightning Experience, if Salesforce Classic is available in your org.
Available with the purchase of Sales Cloud or Government Cloud in: Personal, Contact Manager, Professional, Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To view configurations: View Setup and Configuration
To create, edit, or delete configurations: Manage Email Client Configurations
To create, edit, or delete datasets: Sync Direction can't be Don't sync
Important
Important Full product retirement for Salesforce for Outlook is scheduled for December 2027. See Salesforce for Outlook Retirement. To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See Move from Salesforce for Outlook (Retiring) to the Next-Generation Products.

The Outlook Configuration detail page shows a summary of the configuration's current filters.

Note
Note If your company uses Platform Encryption, you can’t set filters on fields you encrypted. Otherwise, Salesforce for Outlook can’t sync contacts, events, or tasks for users assigned to that configuration.
  1. From Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations.
  2. Click the name of an Outlook configuration.
  3. In the datasets related list, click Edit.
  4. Specify filters.
  5. To see how many items sync with the filters you’ve specified, you can check the dataset size.
  6. Click Save.
 
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