Whenever Salesforce for Outlook has problems syncing your data,
the system tray icon changes to an error icon, and the status text at the top
of the system tray shortcut menu displays the number of errors.
Available with the purchase of Sales Cloud or Government Cloud in: Personal,
Contact Manager, Professional, Enterprise, Performance,
Unlimited, and Developer Editions
To view these errors, double-click the system tray icon or click the text in the shortcut
menu to open the Salesforce for Outlook Error dialog box. If an
error relates to a specific Outlook record, you can click the record's link to edit that
record in Outlook.
To refresh the list after you resolve errors, click Try Again. Salesforce for Outlook syncs your data and removes any errors that have
been resolved.
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