Considerations for Running Outlook Integration and Salesforce for Outlook (Retiring)
Simultaneously
While you can enable both the Outlook integration and the
Salesforce for Outlook Side Panel in the same organization, users can’t run both
Microsoft® integration features at the same time.
Required Editions
Outlook integration is available in Salesforce Classic and Lightning Experience in:
Essentials, Group, Professional, Enterprise, Performance,
Unlimited, and Developer editions.
Salesforce for Outlook is available in
Salesforce Classic.
To prevent your users from juggling multiple email integration features, Salesforce
automatically disconnects the Salesforce for Outlook side panel when users connect
using Outlook integration. Folks who use Outlook integration can still download, install, and
sync with Salesforce for Outlook, but only the Outlook integration panel can run in
Outlook.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
