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Partner Cloud and Partner Ecosystem Management
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            Partner Cloud and Partner Ecosystem Management

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            Partner Cloud and Partner Ecosystem Management

            Partner Cloud and Partner Ecosystem Management (PEM) offer a powerful, unified solution for managing your entire partner lifecycle directly within Salesforce. Together, these features eliminate fragmented systems and reduce administrative complexity by consolidating key capabilities—such as onboarding, deal registration, training, and performance tracking—into one scalable platform.

            Required Editions

            Available in: Unlimited Edition (Einstein 1 Sales) , Unlimited Edition and Enterprise Edition

            Partner Cloud

            Partner Cloud includes tools for recruiting, onboarding, enabling, and collaborating with partners, all natively built into Salesforce. It provides secure, customizable partner portals and automation tools to support scalable channel operations.

            Partner Ecosystem Management (PEM)

            PEM simplifies license management by bundling essential partner capabilities—such as referrals, enablement content, and analytics—into a single license. This reduces admin overhead and eliminates the need for multiple feature add-ons.

            • Partner Ecosystem Management User Licenses
              Partner Ecosystem Management (PEM) is Salesforce's unified license offering that empowers external partner users with structured access to Salesforce features via Experience Cloud. PEM builds on Partner Relationship Management (PRM) by including key channel management capabilities such as enablement, referrals, incentives, and account planning within a single bundled SKU.
            • Capabilities of PEM
              Review the capabilities of the PEM bundle.
             
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