You can customize your Lead Nurturing agent behavior by editing its Agentforce Builder
settings, the included prompt templates, or the Opt Out Lead action.
Required Editions
Available in: Lightning Experience in Enterprise, Performance, and
Unlimited editions with the Agentforce Lead Nurturing add-on.
Testing Lead Nurturing Actions and Email with Agentforce Builder Preview When preparing to use Agentforce Lead Nurturing, you can ensure you’re satisfied with the agent’s work by testing how the agent generates and schedules its emails. When you test in Agentforce Builder, you can sanity check your agent’s subagents and actions individually.
Batch Test Lead Nurturing Actions and Email with Testing Center Test intro emails, nudges, and replies against multiple records at once using a comma separated values (CSV) spreadsheet file designed for batch testing. Each CSV file can test a single scenario across multiple leads, contacts, or person accounts.
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