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            Connect the Lead Nurturing Agent to an Email Account

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            Connect the Lead Nurturing Agent to an Email Account

            To let an Agentforce Lead Nurturing agent send and receive emails, set up an email account for the agent and connect it to the agent user record.

            Required Editions

            Available in: Lightning Experience in Enterprise, Performance, and Unlimited editions with Sales and Einstein for Sales.
            User Permissions Needed
            To connect a Lead Nurturing agent user record to an email account: Configure Agentforce SDR Agent
            1. In Agentforce Lead Nurturing Setup, navigate to Step 2: Create an SDR User.
            2. Click Go to Email and Calendar Accounts.

            See Also

             
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