Artificial Intelligence and Sales Cloud

AI makes the sales process smarter at every step. Salesfore’s AI technology—Einstein—automates data entry and predictive analysis so you can make every selling moment count.

• Einstein Features in Sales
  Many Sales features use AI and machine learning. Review which features are best for you, and see the license requirements for each feature.
• Einstein and Data Usage in Sales Features
  Einstein is built on data. Review this table to understand the type of data used by Einstein features in Sales.
• Set Up Einstein Opportunity Scoring for Sales Users
  Einstein Opportunity Scoring, which is part of the Sales Cloud Einstein product suite, is available to eligible customers at no extra cost. Turn on Einstein and we take care of the rest.
• Manage Sales Users’ Access to Einstein Features
  Einstein Opportunity Scoring, which is part of the Sales Cloud Einstein product suite, is available to eligible customers at no extra cost. Access is available through the Sales Cloud Einstein For Everyone permission set. Review who has access to the permission set, what’s included, and how to manage user assignments.