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          Learn About, Implement, and Optimize Sales Features

          Learn About, Implement, and Optimize Sales Features

          Agentforce Sales (formerly Sales Cloud) provides everything for the sales side of your business. Get started configuring Salesforce so your sales teams can generate the best leads, manage opportunities through the sales pipeline, and cultivate relationships with accounts. Plus, help your sales leaders forecast incoming revenue and manage sales territories.

          Sales Cloud Basics

          All resources indicated with an asterisk (*) require a Premier Success Plan or higher.

          Set Your Team Up for Success

          Start icon

          Explore Capabilities & Use Cases

          Video: Lightning Experience: Take It for a Spin

          Trailhead: Agentforce Sales Basics

          Analyze icon

          Gauge Implementation Readiness

          Plan Your Rollout

          Video: Define Your Sales Processes

          Trailblazer Community: Sales Cloud Getting Started

          Learn icon

          Manage Changes

          Trailhead: Sales Cloud Rollout Strategy

          Trailhead: Sales Operations Use Case and Best Practices

          Salesforce Blog: Build Your Admin Skills: User Management, Communication, and Change Management

          Implement It Right the First Time

          Start icon

          Set Up and Configure

          Set Up and Maintain Your Salesforce Org

          Video: Data Visibility and Access

          Trailhead: Agentforce Sales Configuration Basics

          Video: New Admin Fast Start

          Manage Accounts and Contacts

          Video: Manage Leads

          Opportunities

          Email and Calendar Integrations

          Data icon

          Design Reports & Dashboards

          Reports and Dashboards

          Video: Design Reports and Dashboards

          Trailhead: Reports & Dashboards for Lightning Experience

          Video: Get Started with Sales Engagement Reporting

          Outcome icon

          Plan for Go Live

          Trailhead: User Management

          Manage Users Passwords

          Trailhead: Salesforce Adoption Strategies

          Get the Most from Sales Cloud

          Start icon

          Train and Enable Users

          Trailhead: User Training and Enablement

          Trailhead: Lightning Experience for Salesforce Classic Users

          Explore icon

          Improve and Customize

          Get to Know Salesforce Campaigns

          Salesforce Forecasting

          Enterprise Territory Management

          Expert Coaching Session: Territory Management*

          Trailhead: Salesforce Mobile App Basics

          Optimize icon

          Measure and Optimize System Performance

          Expert Coaching Session: Health Check*

          Keep Learning
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          Explore more in Salesforce Help.

          Sales Cloud Basics

          Success resources. Icon.

          Drive successful outcomes with Salesforce resources.

           
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