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          Considerations for Customizing Opportunity Contact Roles

          Considerations for Customizing Opportunity Contact Roles

          Review considerations for customizing opportunity contact roles in Lightning Experience, and understand the differences from Salesforce Classic.

          Required Editions

          Available in: Lightning Experience
          Available in: All Editions
          User Permissions Needed
          To set up and configure opportunity contact roles: Customize Application
          Note
          Note This information applies to opportunity contact roles, a type of contact roles.

          Lightning Experience

          • You can create a maximum of 100 custom fields for an opportunity contact role.
          • When you make customizations in Lightning Experience, your users don’t see them in the Contact Roles related list on an opportunity in Salesforce Classic.
          • Custom fields, buttons, and page layouts, along with validation rules and Apex triggers, are only available in Lightning Experience.
          • Contacts marked as primary appear first in the contact roles related list on opportunities, with the (Primary icon for primary opportunity contact) icon. When you remove the Primary field from the contact roles related list on the opportunity page layout, the (Primary icon for primary opportunity contact) icon no longer appears next to the primary contact. You can’t remove the Primary field from the opportunity contact role page layout.

          Salesforce Classic

          • You can add and edit opportunity contact role picklist values in Setup. Customization options such as custom fields, buttons, and page layouts, along with validation rules and Apex triggers, aren't available in Salesforce Classic.
          • The Add and Edit pages show only the contact, role, and primary contact for the opportunity.
           
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          Salesforce Help | Article