Let Your Sales Team Connect with Customers

Get your sales team ready to chat with customers. Create a Messaging Session record page so that your team can manage conversations and live chat from one place. And create a custom Messaging Session compact layout so your team members can see relevant information about incoming chats in their Omni-Channel widget.

• Help Your Team Manage Sales Conversations
  Let your sales team manage conversations and live chat from one place. Create a Messaging Session record page that contains conversation and customer record components. Then create a compact layout so your team can see more information about incoming chats in their Omni-Channel widget.