Considerations for Using Salesforce Maps Data

Salesforce Maps is available at an extra cost with a variety of Salesforce offerings. For example:

• Sales
• Service
• Retail Execution, which includes Salesforce Maps
• Other industry-specific offerings such as Financial Services, Healthcare, and Manufacturing

Discuss your options with your Salesforce account executive.

If you import the data into Salesforce:

• Some of that data doesn’t include email addresses. You can investigate likely usernames and domain names for the property owners and businesses that you want to contact.
• You choose between creating leads or accounts using Click2Create in Salesforce Maps.
• You can manage and prevent duplicate data in Salesforce. Your Salesforce admin can confirm whether duplicate management is turned on.

The property, business, and demographic data available in Salesforce Maps can vary among providers and your sources. If you identify inaccurate data:

• Salesforce Customer Support can investigate potential data issues. If an issue originates in Salesforce Maps, the Salesforce Maps product team can schedule its resolution.
• Salesforce can work with the data providers to correct inaccuracies. But Salesforce can’t control whether or when providers resolve any of their inaccuracies.