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          Compare Cadence Builder Classic and Cadence Builder 2.0

          Compare Cadence Builder Classic and Cadence Builder 2.0

          Understand the differences between Cadence Builder Classic and Cadence Builder 2.0.

          Required Editions

          Available in: Lightning Experience
          Available with Sales Engagement, which is included with Sales in Performance, Einstein 1, and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.
          Note
          Note Cadence Builder Classic (v1.0) will be retired in a future release. We recommend transitioning to Cadence Builder 2.0 for any new cadences your sales team needs to create. For more information, see Cadence Builder 1.0 Retirement.

          These are the features provided by each version of the Cadence Builder.

          Feature Cadence Builder Classic Cadence Builder 2.0
          Branching (responding to target engagements) Included Use rule and listener steps to branch based on call results and email engagements. Included Use track entry rules to change tracks based on call results or email engagements.
          Rules Included Included
          Listeners Included Included Used in track entry rules
          Manual steps Included Included
          Automated Steps Included Included
          LinkedIn steps Included Included
          Custom steps Included Included
          Autolaunched flows Included Included
          Screen flow steps Included Included
          Call script and email template variant testing Included Included
          Linked cadences Included Included
          Cadence record details visible in builder Not included Included
          Create and edit email template in email step card Not included Included
          Create and edit call scripts in call step card Not included Included
          Exit rules Included Included
          Save cadences to any public or private folder Included Included
           
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