Considerations for Salesforce Spiff on Hyperforce

Third-Party Data Connections

If you import data from third-party sources into Spiff, update the subdomain prefix in the webhook URLs that connect your sources to Spiff.

• In the US, change the app subdomain to us1.
• In the EU, change the eu subdomain to eu1.

For example, change app.spiff.com to us1.spiff.com.

Also, update the Spiff connection URLs for third-party data connectors in Workato. In Spiff Connector Settings, go to Data Automation | Recipes | Connections. Select your Spiff connector, and then update the subdomain.

• In the US, change the app subdomain to us1.
• In the EU, change the eu subdomain to eu1.

See Set Up a Third-Party Connector in Salesforce Spiff.

Note For both a webhook and Workato connector, your connector ID and secret you previously specified in Spiff remain the same. If you're prompted to provide those credentials when you update your subdomain, but you no longer have access to them, you can generate different credentials. See Refresh Webhook Tokens in Salesforce Spiff.

SSO Identity Provider

If you use SSO for users who log in to Spiff, update your identity provider’s settings so that all Spiff URLs reference the correct subdomain for Hyperforce.

• In the US, change app to us1.
• In the EU, change eu to eu1.

For example, change https://app.spiff.com/api/v1/saml_consume to https://us1.spiff.com/api/v1/saml_consume. Depending on your identity provider, you can have multiple URLs to update. See Set Up Single Sign-On for Salesforce Spiff.

Important When you set up your identity provider, verify that the app signature uses the SHA-256 secure hash algorithm. Spiff doesn’t support the SHA-1 algorithm for SAML SSO.

Spiff Mobile App

If you have Spiff mobile app users, your users must update their login URL in the app. See Mobile App for Salesforce Spiff.

Embedded Spiff in a Salesforce Page

If you embed Spiff in a Salesforce Visualforce page <iframe>, update the src attribute so that it references the correct subdomains for Hyperforce.

• In the US, change app to us1.
• In the EU, change eu to eu1.

For example, change src="https://app.spiff.com/" to src="https://us1.spiff.com/". See Embed Salesforce Spiff in a Salesforce Page.

Spiff Commission Estimator

If you installed the Spiff Commission Estimator managed package, which provides real-time commission and quota attainment estimates as reps work in Salesforce, update the API access settings for the installed package in Salesforce. From the App Launcher in Salesforce, go to Spiff Connect, and update the Client Domain to the correct subdomain for Hyperforce.

• In the US, change app to us1.
• In the EU, change eu to eu1.

This change doesn't affect your API access. For more information about setting up the Commission Estimator managed package's API access settings, see Set Up API Access for the Salesforce Spiff Commission Estimator.