Organize all the elements of your company’s territory management plan, including a
territory hierarchy, account, lead, and user assignments, and territory forecasts. Keep your
model in the planning state as you perform key tasks that involve defining your territory
model.
Required Editions
Available in: Salesforce Classic for some features and Lightning Experience for
all features
Available in: Performance and Developer Editions and in
Enterprise and Unlimited Editions with Sales
User Permissions
Needed
To build a territory model:
View Setup and Configuration
AND
Manage Territories
Create Territory Types Categorize and define individual territories. Creating territory types is the first step in building your territory model in Salesforce.
Create a Territory Model Record Connect territories to account, lead, and user assignments. When you create a territory model record, Salesforce creates a territory hierarchy for it.
Create Territories Build your company’s territory model when you create territories that appear on the model’s hierarchy in Sales Territories.
Assign Forecast Managers to Territories Show rolled-up forecasts for a territory when you assign a forecast manager to the territory. Without a forecast manager assigned, a territory’s forecasts are based on the individual users assigned to the territory.
Customize Territory Labels Reflect your business practices when you customize Sales Territories labels that appear in Salesforce. For example, change the Territory field on opportunities to District.
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