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Video Conferencing
Let your sales reps use video conferencing to connect with customers remotely.
Required Editions
| Available in: Lightning Experience |
| Available with Salesforce Meetings in Performance and Unlimited Editions when Einstein Activity Capture is enabled |
| Available with Einstein Conversation Insights, which is available in Starter, Pro, Enterprise, Performance, Unlimited, and Agentforce 1 Sales Editions. |
| Available with Inbox in Sales Cloud, which is included in Performance and Unlimited Editions and available for an extra cost in Professional and Enterprise Editions. Inbox is also available for an extra cost in Service Cloud and Lightning Platform. |
| Available with Sales Engagement in Sales Cloud, which is included in Performance and Unlimited Editions and available for an extra cost in Professional and Enterprise Editions. Sales Engagement is also available for an extra cost in Service Cloud and Lightning Platform. |
| Available with Sales Cloud Einstein, which is available in: Performance and Unlimited Editions, and available for an extra cost in Enterprise Edition |
- Zoom Integration
Enable Zoom integration so reps can take advantage of automatic link creation in Salesforce Inbox and use Zoom as a video source in Einstein Conversation Insights. When Zoom integration is on, Zoom records meetings and makes them available to Salesforce. - Microsoft Teams Integration with Einstein Conversation Insights
Enable Microsoft Teams video integration so reps can use it as a source in Einstein Conversation Insights. When integration is on, reps can record meetings and make them available to Salesforce. - Google Meet Integration with Einstein Conversation Insights
Enable Google Meet video integration so reps can use it as a source in Einstein Conversation Insights. When integration is on, reps can record meetings and make them available to Salesforce.
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