Enable Zoom integration so reps can take advantage of automatic link creation in
Salesforce Inbox and use Zoom as a video source in Einstein Conversation Insights. When Zoom
integration is on, Zoom records meetings and makes them available to Salesforce.
Required Editions
Available in: Lightning Experience
Available with Salesforce Meetings in Performance and Unlimited Editions
when Einstein Activity Capture is enabled
Available with Einstein Conversation Insights, which is available in
Starter, Pro, Enterprise, Performance,
Unlimited, and Agentforce 1 Sales Editions.
Available with Inbox in Sales Cloud, which is included in Performance and
Unlimited Editions and available for an extra cost in Professional and
Enterprise Editions. Inbox is also available for an extra cost in Service Cloud and
Lightning Platform.
Available with Sales Engagement in Sales Cloud, which is included in Performance
and Unlimited Editions and available for an extra cost in Professional and
Enterprise Editions. Sales Engagement is also available for an extra cost in Service
Cloud and Lightning Platform.
Available with Sales Cloud Einstein, which is available in: Performance and
Unlimited Editions, and available for an extra cost in Enterprise
Edition
Set Up Zoom Integration Connect Salesforce with your company’s Zoom account. Then sales reps can connect their Zoom accounts.
Use Zoom Integration When your company’s Zoom integration is turned on, connect your Zoom account to take advantage of Zoom features in Salesforce.
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