Loading
Sales Productivity
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Turn Off Zoom Integration

            You are here:

            1. Salesforce Help
            2. Docs
            3. Seller Productivity

            Turn Off Zoom Integration

            If your company no longer needs Salesforce connected with Zoom, turn off the Zoom integration. All users lose access to Zoom features in Salesforce, but still have access to existing recordings.

            Required Editions

            Available in: Lightning Experience
            Available with Salesforce Meetings in Performance and Unlimited Editions when Einstein Activity Capture is enabled
            Available with Einstein Conversation Insights, which is available in Starter, Pro, Enterprise, Performance, Unlimited, and Agentforce 1 Sales Editions.
            Available with Inbox in Sales Cloud, which is included in Performance and Unlimited Editions and available for an extra cost in Professional and Enterprise Editions. Inbox is also available for an extra cost in Service Cloud and Lightning Platform.
            Available with Sales Engagement in Sales Cloud, which is included in Performance and Unlimited Editions and available for an extra cost in Professional and Enterprise Editions. Sales Engagement is also available for an extra cost in Service Cloud and Lightning Platform.
            Available with Sales Cloud Einstein, which is available in: Performance and Unlimited Editions, and available for an extra cost in Enterprise Edition
            User Permissions Needed
            To turn off Zoom video conferencing:

            Customize Application

            OR

            Modify All Data
            1. From Setup, in the Quick Find box, enter Zoom Video Setup, and then select Zoom Video Setup.
            2. Turn off Zoom integration in the last step.
            3. Confirm that you’re turning off Zoom integration.

            To turn Zoom integration back on, accept the terms of service. Sales reps are prompted to reconnect their accounts.

            See Also

             
            Loading
            Salesforce Help | Article