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            Manage Excluded Addresses for Your Individual Video Provider Integration

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            Manage Excluded Addresses for Your Individual Video Provider Integration

            Your admin has specified email addresses and email domains for which meeting recordings and meeting information, such as start and end times, aren’t available. That list applies to everyone in your company using video integration. You can also exclude email addresses that apply to your video integration only. If someone on either your list or the company’s list is a meeting attendee, meeting recordings and information aren’t available to Salesforce.

            Required Editions

            Available in: Lightning Experience
            Available with Salesforce Meetings in Performance and Unlimited Editions when Einstein Activity Capture is enabled
            Available with Einstein Conversation Insights, which is available in Starter, Pro, Enterprise, Performance, Unlimited, and Agentforce 1 Sales Editions.
            Available with Inbox in Sales Cloud, which is included in Performance and Unlimited Editions and available for an extra cost in Professional and Enterprise Editions. Inbox is also available for an extra cost in Service Cloud and Lightning Platform.
            Available with Sales Engagement in Sales Cloud, which is included in Performance and Unlimited Editions and available for an extra cost in Professional and Enterprise Editions. Sales Engagement is also available for an extra cost in Service Cloud and Lightning Platform.
            Available with Sales Cloud Einstein, which is available in: Performance and Unlimited Editions, and available for an extra cost in Enterprise Edition
            User Permissions Needed
            To manage excluded addresses Use Video Conferencing with Zoom
            1. From Personal Settings, enter Video Accounts in the Quick Find box, then select Video Accounts.
            2. Click the Excluded Addresses tab.
            3. Enter email addresses in the Email Addresses field.
              For example, many users enter their personal email address. Then any personal video calls that they set up aren’t recorded.

              Meetings with only internal attendees are not processed or added to Salesforce by default.

             
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