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Set Up WDC
Set up WDC and its features.
Required Editions
| Available in: Salesforce Classic |
WDC is available for existing WDC customers in Professional Edition, Enterprise Edition, Performance Edition, Unlimited Edition, and Developer Edition. |
Important Starting in Spring ’22, WDC isn’t available to new
Salesforce customers. For existing customers, WDC features and records from Badges, Skills, and
Thanks aren’t affected and will remain available in the application beyond Spring ’22. WDC
Goals, Coaching, Feedback, Performance, and Rewards features won’t appear in the application
anymore, and records created previously will no longer be accessible.
WDC has various features to help your sales and service teams. These features include recognizing skills and giving thanks.
After you receive your WDC licenses, set up WDC.
- Considerations for Setting Up WDC
Plan out your implementation before enabling WDC in your organization. - Assign a WDC Administrator
Before enabling WDC in your organization, you must assign a WDC user feature license to the person who will be the system administrator and responsible for setting up WDC for your organization. - Enable WDC Features
Administrators can enable preferences for WDC features on the WDC Settings page. - Assign WDC Licenses
After granting access to WDC features with permission sets or profiles, assign users a WDC license. - Configure WDC Features
Configure the Recognition and Skills features.
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