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Add a Custom Entity
Create custom entities to gather information that matches a regex pattern or list of synonym values.

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You are here:
Create custom entities to gather information that matches a regex pattern or list of synonym values.
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To build and manage Einstein Bots: | Customize Application OR Modify Metadata OR Manage Bots |
Custom entities have a data type of text. The bot can recognize an entity in customer input, extract the information, and save it to a variable. Custom entities support two methods of extraction: regex pattern or a list of values and synonyms. Entities can be shared across versions of the same bot.


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