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          Chat with Customers with Einstein Bots

          Chat with Customers with Einstein Bots

          In a few clicks, launch a multi-channel, multilingual bot that integrates with your Salesforce data. Bots automate common tasks and help your teams do more.

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          Understand Einstein Bots header

          Understand Einstein Bots

          Trailhead: Einstein Bots Basics

          What Makes Bots Tick?

          Define Bot Tasks header

          Define Bot Tasks

          Plan Your Einstein Bot

          Trailhead: Einstein Bots Project Planning

          Build & Customize Your Bot header

          Build & Customize Your Bot

          Create an Einstein Bot

          Understand Einstein Bot Dialogs

          Video: How to Enable Natural Language Processing in Your Einstein Bot

          Use Intents to Understand Your Customers

          Trailhead: Improve Conversation Design

          Launch on Channels header

          Launch on Channels

          Connect Your Bot to Your Channels

          Preview Your Bot

          Activate Your Bot

          Improve Bot Performance header

          Improve Bot Performance

          Evaluate How Well Your Bots Understand Your Customers

          Monitor, Analyze, and Refine Bot Activity

          Troubleshoot Your Bot

          Improve Your Bot

          Navigating Bot Conversations

          Connect Einstein Bots to External Sources header

          Connect Einstein Bots to External Sources

          Salesforce Developers: Einstein Bots API & Java SDK

          Salesforce Developers: Einstein Bots API Release Notes

          Rights of ALBERT EINSTEIN are used with permission of The Hebrew University of Jerusalem. Represented exclusively by Greenlight.

           
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