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Default Keyboard Shortcuts for a Salesforce Console in Salesforce Classic
These shortcuts are automatically available for a console, and an administrator can customize or turn them off. The shortcuts aren't supported in Lightning components used in Classic Salesforce Consoles.
Required Editions
| Available in: Salesforce Classic |
| Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions |
Keep in mind that these shortcut
| Command | Description | Shortcut |
|---|---|---|
| Enter keyboard shortcuts mode | Activates keyboard shortcuts in a browser displaying a console. | Esc |
| Go to the navigation tab | Selects the navigation tab. | V |
| Go to field on tab | Selects details on a tab. | Shift+S |
| Go to the primary tabs | Selects the row of primary tabs. | P |
| Go to the subtabs | Selects the row of subtabs on a primary tab. | S |
| Go to list view | Selects the list view. | N |
| Go to the first list view item | Selects the first item on the list view. | Shift+F |
| Go to header search box | Moves the cursor to the header search box. | R |
| Go to footer | Moves the cursor to footer components. Enter a number from 1 through 9.  Note Not supported for Microsoft® Internet Explorer® versions 7 or 8 or for
right-to-left languages. If you choose the Macros or Presence component, press Esc
to move the cursor to other components. |
F+Right Arrow or Left Arrow+number |
| Move left | Moves the cursor left. | Left Arrow |
| Move right | Moves the cursor right. | Right Arrow |
| Move up | Moves the cursor up. | Up Arrow |
| Move down | Moves the cursor down. | Down Arrow |
| Open item in an inactive tab | Opens the selected item in a new tab without shifting focus. Note Not supported
for Microsoft® Internet Explorer® 11 or Microsoft® Edge. |
Windows: Ctrl+Mouse Click macOS: Cmd+Mouse Click |
| Open drop-down button on tabs | Opens the drop-down button on tabs to select more actions. | D |
| Open tab | Opens a new tab. | T |
| Close tab | Closes a selected tab. | C |
| Reopen last-closed tab | Reopens the last-closed primary tab. | Shift+C |
| Refresh tab | Refreshes a selected tab. | Shift+R |
| Enter | Activates a command. | Enter |
| Get link to share | Opens the Link to Share dialog box on the selected tab. | U |
| Show keyboard shortcuts | Opens an overlay that lists keyboard shortcuts. | Shift+K |
| Edit | Switch from detail to edit page. | E |
| Save | Saves changes to the selected tab. | Ctrl+S |
| Hide or show pinned list | Toggles the appearance of a pinned list. | Shift+N |
| Hide or show left sidebar | Toggles the appearance of the left sidebar and any of its components (this shortcut only works on the primary tab). | Shift+Left Arrow |
| Hide or show right sidebar | Toggles the appearance of the right sidebar and any of its components (this shortcut only works on the primary tab). | Shift+Right Arrow |
| Hide or show top sidebar | Toggles the appearance of the top sidebar and any of its components (this shortcut only works on the primary tab). | Shift+Up Arrow |
| Hide or show bottom sidebar | Toggles the appearance of the bottom sidebar and any of its components (this shortcut only works on the primary tab). | Shift+Down Arrow |
| Zoom in or out on primary tabs | Zooms in or out on primary tabs by toggling the appearance of the header, footer, and pinned list. | Z |
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