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            Create and Assign Lightning Console Permission Sets

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            Create and Assign Lightning Console Permission Sets

            If your org has purchased Lightning Console permission set licenses, you can assign the licenses to users with Salesforce Platform licenses to add access to Lightning console apps.

            Required Editions

            Available in: Lightning Experience
            Available for an extra cost in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To create permission sets: Manage Profiles and Permission Sets
            To assign permission sets: Assign Permission Sets
            Note
            Note Users with Salesforce licenses, such as Agentforce Sales (formerly Sales Cloud) and Agentforce Service (formerly Service Cloud) feature licenses, already have the Lightning Console User permission enabled. You can’t disable this user permission for these users. Don’t assign the Lightning Console permission set license to those with Salesforce user licenses. These users can already access Lightning console apps.

            Each Salesforce Platform license user needs a Lightning Console permission set license to use Lightning console apps. Creating a Lightning Console permission set and assigning it to a user auto-assigns the Lightning Console permission set license to that user.

            Create a Lightning Console permission set that enables the following permission.

            User Permission What It Enables
            Lightning Console User Ability to access and work with Lightning console apps. Users can access the apps from the Lightning Experience App Launcher.

            Create and assign the permission set to one or more Salesforce Platform users. You can assign the permission set either one at a time or in bulk.

            Important
            Important

            Complete these steps only if your org has purchased Lightning Console permission set licenses.

            1. Verify how many Lightning Console permission set licenses your Salesforce org has.
              From Setup, enter Company Information in the Quick Find box, then select Company Information and scroll down to Permission Set Licenses.You can see how many permission set licenses are available and have already been assigned. You can also see how many types of permission set licenses you have for different features.
            2. Create the permission set.
              1. From Setup, enter Permission Sets in the Quick Find box, then select Permission Sets.
              2. Click New.
              3. Enter Lightning Console for the name.
              4. From the License dropdown menu, select Lightning Console.
              5. Click Save.
                The Permission Set Overview page shows the new permission set. Now add user permissions to the set.
              6. Click System Permissions to open the list of user permissions enabled by the Lightning Console permission set. Then click Edit.
              7. Enable Lightning Console User.
              8. Click Save.
            3. Assign the permission set.
              1. Click Manage Assignments and then click Add Assignments.
              2. Select the users with Salesforce Platform licenses who need access to Lightning console apps, then click Done.
                When you assign the permission set to users, Salesforce auto-assigns the Lightning Console permission set license to those users.

            After you assign the permission set, make sure to add the user’s profile to the Lightning console app. Go to App Manager in Setup and edit the Lightning console app.

            See Also

             
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