Lightning Sales Console

Available in: Lightning Experience

Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions with Sales Cloud

Here's what you get in the standard Sales Console app.

• A navigation-friendly three-column layout for the objects you rely on most—accounts, contacts, leads, and opportunities. The layout includes the record’s key details in the highlights panel (1), the familiar workspace (2), and useful related lists (3). To use your org's default Lightning page instead, use the Lightning App Builder to assign the preferred page to all Lightning apps.
• Split view shows a list view at the same time as your workspace tabs and subtabs, letting you work quickly through a list of records (4).
• Other go-to objects and features—including campaigns, tasks, reports, and more—are easily accessible (5).
• Intuitive tab and subtab navigation (6).
• A preconfigured utility bar with History (7). If Notes is enabled, it appears in the utility bar, too.

From Setup, admins can use the App Manager to customize the standard Sales Console app.

• Add your own branding.
• Add any additional items your teams need to access in the console.
• Configure the utility bar so reps can easily access productivity tools like Sales Dialer and macros.
• Sales Console is automatically assigned all standard and custom user profiles. You can modify these assignments to make sure the right people have access to Sales Console.

From Setup, admins can use the Lightning App Builder to customize specific page layouts. For example, if you use Marketing Cloud Account Engagement (Pardot), you need to add the Engagement History component to the appropriate page layouts.