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            Create a Concierge Bot Integration User

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            Create a Concierge Bot Integration User

            An Integration User is a more secure, auditable way to execute flows, and apex into and out of your instance without relying on an existing user’s license.

            Required Editions

            Available in: Lightning Experience, Enterprise, and Unlimited Editions
            1. From Setup, in the Quick Find box, enter Users, and then select Users.
            2. Click New User.
            3. Enter the following information.
              • First Name: Concierge
              • Last Name: Bot
              • Email: ConciergeBot@salesforce.com
              • User License: Salesforce
              • Profile: Standard User
              • General Information: Knowledge User, Flow User, Service Cloud User, Chat User
            4. Save your work.
            1. Assign and Verify Employee Concierge Bot Permission Sets
              Grant your Integration User the permissions needed to execute flows.
            2. Add a Custom Employee Concierge Bot User Profile
              Give your integration user the correct set of permissions with a custom user profile.
             
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