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          Configure Feed Tracking for a Standard Platform User

          Configure Feed Tracking for a Standard Platform User

          Review the Case fields that you enabled for Feed Tracking to ensure the proper Field Level Security for the fields that you don’t want visible to Standard Platform users.

          1. From Setup, select Object Manager.
          2. Click Case.
          3. Click Fields and Relationships.
          4. Select a field that you don’t want visible for a Standard Platform user.
            Level Security
          5. For your selected field, click Set Field Level Security.
            Level Security Profiles
          6. Deselect Visibility for the Standard Platform user.
            Level Security Profiles
          7. Save your updates.
           
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          Salesforce Help | Article