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Location Fields for Field Service
Locations, addresses, and associated locations have the following fields. Some fields may not be visible or editable depending on your page layout and field-level security settings.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions. |
Location
Locations in field service can be associated with products items to track inventory stored at the location. They have the following fields.
| Field Name | Description |
|---|---|
| Close Date | Date the location closed or went out of service. |
| Construction End Date | Date construction ended at the location. |
| Construction Start Date | Date construction began at the location. |
| Description | A brief description of the location. |
| Driving Directions | Directions to the location. |
| Inventory Location | Indicates whether the location stores parts. This field must be selected if you want to associate the location with product items. |
| Location | The geographic location. |
| Location Level | The location’s position in a location hierarchy. If the location has no parent or child locations, its level is 1. Locations that belong to a hierarchy have a level of 1 for the root location, 2 for the child locations of the root location, 3 for their children, and so forth. |
| Location Name | Location name. For example, Service Van #4. |
| Location Type | Picklist of location types, which can be customized. By default, no value is selected. The available values are:
|
| Mobile Location | Indicates whether the location moves. For example, a truck or tool box. |
| Open Date | Date the location opened or came into service. |
| Owner Name | The location’s owner or driver. |
| Parent Location | The location’s parent location. For example, if vans are stored at a warehouse when not in service, the warehouse is the parent location. |
| Possession Date | The date the location was purchased. |
| Remodel End Date | Date remodel construction ended at the location. |
| Remodel Start Date | Date remodel construction ended at the location. |
| Root Location | (Read Only) The top-level location in the location’s hierarchy. |
| Time Zone | Picklist of available time zones. |
| Vistor Address | Lookup to an account’s or client’s address. |
Address
Addresses are mailing, billing, or home addresses, typically associated with a location. They have the following fields.
| Field Name | Description |
|---|---|
| Address | Name for the address. |
| Address Type | Picklist of address types. The values are:
|
| Description | A brief description of the address. |
| Driving Directions | Directions to the address. |
| Location Type | The type of location associated with the address. The values are:
|
| Parent | A lookup field to the parent location . |
| Time Zone | Picklist of available time zones. |
Associated Location
Associated locations represent a relationship between an account and a location. Multiple accounts can be associated with a location; for example, a shopping mall location might be related to several accounts. They have the following fields.
| Field Name | Description |
|---|---|
| Account Name | The account associated with the location. |
| Active From | Date and time the location starts being associated with the account. |
| Active To | Date and time when the location is no longer associated with the account. |
| Associated Location Name | (Read Only) Auto-generated number for the association. |
| Location Name | A lookup field to the associated location. |
| Type | Picklist of address types. The values are:
|
