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Agentforce Field Service and Operations
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          Serialized Products and Serialized Products Transactions Fields

          Serialized Products and Serialized Products Transactions Fields

          Review the Serialized Products and Serialized Products Transactions fields. Sometimes you can’t see or edit certain fields because of your page layout and field-level security settings.

          Required Editions

          Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
          The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.

          Serialized Products

          Each serialized product has a serial number. They have these fields.

          Field Name Description
          Asset The asset associated with the serialized product.
          Expiration Date The date the product expires.
          Name The name of the serialized product record (auto-generated).
          Owner Name The person who owns the serialized product.
          Product The product associated with the serialized product.
          Product Item The product item associated with the serialized product.
          Serial Number The serial number of the product.
          Status The status of the serialized product.

          Serialized Products Transactions

          Serialized product transactions are auto-generated records that help you track the status change for a serialized product. They have these fields.

          Field Name Description
          Name The number automatically assigned to the serialized product.
          Serialized Product The serialized product associated with the transactions.
          Related Record The product transfer or product consumed associated with the serialized product.
          Transaction Type The action that the transaction tracks.
           
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