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View Workforce Availability in the Work Capacity Dashboard

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View Workforce Availability in the Work Capacity Dashboard

The dashboard includes two reports related to work capacity availability.

Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience

The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.

Total Availability by Day

Use the report to:

See how many available hours your workforce has each day in all service territories.
Identify trends and seasonal behavior by analyzing historical availability.
Ensure your workforce has the required work capacity by using future predictions.

Use the report to:

See how many available hours your workforce has in each service territory on specific dates.
Compare the workforce availability across different Service Territories.