Las órdenes de trabajo, que realizan un seguimiento del trabajo que se debe realizar en los productos de sus clientes, son el corazón de Agentforce Field Service and Operations (anteriormente Field Service). Aprenda cómo crear y personalizar órdenes de trabajo y crear plantillas de ahorro de tiempo denominadas tipos de trabajo.
| Disponible en: Salesforce Classic (no disponible en todas las organizaciones) y Lightning Experience |
| Las funciones principales de Agentforce Field Service y Operaciones, el paquete gestionado y la aplicación móvil están disponibles en Enterprise Edition, Unlimited Edition y Developer Edition. |
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