Use Flows to Automate HR Processes

HR Service Center provides a series of sample flows that you can customize and activate to meet your business needs. A flow can be associated with an onboarding task or linked from a knowledge article.

1. A Review Documents Screen component with a link that opens documents for new employees to review, such as a non-disclosure statement. The user clicks a checkbox, then acknowledging they’ve reviewed the document.
2. A SendEmail Action component that sends a confirmation email to the manager and the new employee.
3. A ConfirmationPage Screen component that shows that the task is complete.
4. An UpdateChecklist Apex Action component that enables the system to change the task status to complete.
   

• Sample HR Service Center Flows
  HR Service Center provides a series of sample flows to get you started.
• Link to Relevant Flows Directly from Knowledge Articles
  Link knowledge articles with relevant flows to create an efficient, easily discoverable way to initiate key processes directly from a knowledge article. For example, let’s say employees want to complete an ergonomic assessment of their home office. When they search from concierge, the returned article can include a button that launches the ergonomic assessment flow.
• Add the Flow Launch Button to the Knowledge Article Layout
  Add the flow launch component to the page in the experience site.