Loading
Agentforce Field Service and Operations
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Limit Mobile Workers’ Location Tracking for Appointment Assistant

            You are here:

            1. Salesforce Help
            2. Docs
            3. Agentforce Field Service and Operations

            Limit Mobile Workers’ Location Tracking for Appointment Assistant

            Appointment Assistant customers can choose to track the location of mobile workers only in the En Route status, meaning that they’re on the way to their next service appointment.

            Required Editions

            Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
            The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
            To access the Field Service mobile app, users need the Field Service Mobile user license.
            User Permissions Needed
            To configure resource tracking: Customize Application
            To assign permission sets: Assign Permission Sets
            1. From Setup, in the Quick Find box, enter Field Service Mobile, and then select Field Service Mobile Settings.
            2. Open the required settings.
            3. Under Additional Settings, select Enable Limited Tracking.
             
            Loading
            Salesforce Help | Article