您在此处:
报表选项卡
使用 Command Center for Service 中的报表,快速全面了解历史联系中心和代表绩效。利用这些信息制定战略,做出数据驱动的决策,并立即采取行动,以提高团队效率、联系中心运营和客户满意度。例如,使用报表确定个案数量的趋势,然后优化资源分配,以管理联系中心成本。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
使用 Command Center for Service 中的报表,快速全面了解历史联系中心和代表绩效。利用这些信息制定战略,做出数据驱动的决策,并立即采取行动,以提高团队效率、联系中心运营和客户满意度。例如,使用报表确定个案数量的趋势,然后优化资源分配,以管理联系中心成本。
| 查看支持版本。 |
要在 Command Center for Service 的“报表”选项卡上查看报表,您必须启用增强全方位并安装报表。如果您配置了主管配置,主管必须被授予查看“报表”选项卡的访问权限。默认情况下,主管配置设置为显示“报表”选项卡。

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.